Managing to Learn
Working Paper 31757
DOI 10.3386/w31757
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To improve public services at scale, public sector managers must encourage reticent civil servants to enact effective reforms. We show, through a randomized controlled trial, that equipping existing school managers with specific tools that reinforce effective teacher training improves school management and student learning and decreases teacher turnover. Additional general management training differentially improves management but not student test scores. Management and test score improvements persisted. We resolve conflicting results regarding the role of management in public sector productivity and demonstrate how public sector managers are a pathway to scale by enhancing reform effectiveness through personal effort.
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Copy CitationSabrin A. Beg, Anne E. Fitzpatrick, and Adrienne M. Lucas, "Managing to Learn," NBER Working Paper 31757 (2023), https://doi.org/10.3386/w31757.Download Citation
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