Adoption of New Information and Communications Technologies in the Workplace Today

Timothy Bresnahan, Pai-Ling Yin

Chapter in NBER book Innovation Policy and the Economy, Volume 17 (2017), Shane Greenstein, Josh Lerner, and Scott Stern, editors (p. 95 - 124)
Conference held April 12, 2016
Published in February 2017 by University of Chicago Press
© 2017 by the National Bureau of Economic Research
in NBER Book Series Innovation Policy and the Economy

The invention of new applications based on information and communications technologies (ICTs) has had two economic effects up to now. These applications have transformed production, creating value for applications‐inventing companies and their customers and increasing economic growth through quality improvements. The same applications have shifted the relative demand for different kinds of labor, raising the demand for already highly‐compensated managers and professionals relative to other workers. This paper considers the likely impact of new ICT technologies coming into application in the workplace today in light of the economic and technical forces behind ICT application up to now.

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This paper was revised on June 21, 2016

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Document Object Identifier (DOI): 10.1086/688846

This chapter first appeared as NBER working paper w22346, Adoption of New Information and Communications Technologies in the Workplace Today, Timothy Bresnahan, Pai-Ling Yin
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