TY  - JOUR
AU  - Cappelli,Peter
AU  - Carter,William H.
TI  - Computers, Work Organization, and Wage Outcomes
JF  - National Bureau of Economic Research Working Paper Series
VL  - No. 7987
PY  - 2000
Y2  - October 2000
UR  - http://www.nber.org/papers/w7987
L1  - http://www.nber.org/papers/w7987.pdf
N1  - Author contact info:
Peter Cappelli
The Wharton School
Center for Human Resources
University of Pennsylvania
Philadelphia, PA  19104-6358
Tel: 215/898-2722
Fax: 215/898-5908
E-Mail: cappelli@wharton.upenn.edu

William Carter
6667 Hillandale Rd
Chevy Chase, MD 20815
E-Mail: william.carter@comcast.net
AB  - We examine two factors frequently thought to be changing the U.S. workplace, high performance work practices and computer use, and their relationships with pay using a national probability sample of U.S. establishments.  The analysis controls for both organizational and individual characteristics and finds that higher wages are associated with several practices, particularly computer use and teamwork, for front-line workers who are the targets of most high performance work practices.  Not surprisingly, relationships are not as strong for other occupations and are very weak in the non-manufacturing sector. Computer use is a particularly important influence on the wages of managers and supervisors, although it is computer use by their subordinates that is the important factor. The most unusual result may be the consistently negative and significant relationship between wages and job rotation where additional analyses suggest that job rotation in isolation from other high performance practices may proxy lower skill jobs.  Some of the positive relationships vanish when various controls for human capital are added, suggesting that those wage premiums are a return to human capital and may be driven by greater skill requirements.
ER  -