TY - JOUR AU - Baker,George AU - Gibbons,Robert AU - Murphy,Kevin J. TI - Subjective Performance Measures in Optimal Incentive Contracts JF - National Bureau of Economic Research Working Paper Series VL - No. 4480 PY - 1993 Y2 - September 1993 UR - http://www.nber.org/papers/w4480 L1 - http://www.nber.org/papers/w4480.pdf N1 - Author contact info: George Baker Harvard Business School Morgan Hall 440 Boston, MA 02163 Tel: 617/495-6119 Fax: 617/496-4191 E-Mail: gbaker@hbs.edu Robert S. Gibbons MIT Sloan School of Management 100 Main Street, E62-524 Cambridge, MA 02142 Tel: 617/253-0283 Fax: 617/253-2660 E-Mail: rgibbons@mit.edu Kevin M. Murphy Booth School of Business The University of Chicago 5807 S. Woodlawn Ave. Chicago, IL 60637 Tel: 773/702-7280 Fax: 773/834-3554 E-Mail: murphy@chicagoBooth.edu AB - Objective measures of performance are seldom perfect. In response, incentive contracts often include important subjective components that mitigate incentive distortions caused by imperfect objective measures. This paper explores the combined use of subjective and objective performance measures in (respectively) implicit and explicit incentive contracts. Naturally, objective and subjective measures often are substitutes, sometimes strikingly so: we show that if objective measures are sufficiently close to perfect then no implicit contracts are feasible (because the firm's fallback position after reneging on an implicit contact is too attractive). We also show, however, that objective and subjective measures can reinforce each other: if objective measures become more accurate then in some circumstances the optimal contract puts more weight on subjective measures (because the improved objective measures increase the value of the ongoing relationship, and so reduce the firm's incentive to renege). We also analyze the use of subjective weights on objective performance measures, and provide case-study evidence consistent with our analyses. ER -