TY - JOUR AU - Einav,Liran AU - Kuchler,Theresa AU - Levin,Jonathan D. AU - Sundaresan,Neel TI - Learning from Seller Experiments in Online Markets JF - National Bureau of Economic Research Working Paper Series VL - No. 17385 PY - 2011 Y2 - September 2011 UR - http://www.nber.org/papers/w17385 L1 - http://www.nber.org/papers/w17385.pdf N1 - Author contact info: Liran Einav Stanford University Department of Economics 579 Serra Mall Stanford, CA 94305-6072 Tel: 650/723-3704 Fax: 650/725-5702 E-Mail: leinav@stanford.edu Theresa Kuchler Stanford University Department of Economics 579 Serra Mall Stanford, CA 94305-6072 E-Mail: tkuchler@stanford.edu Jonathan D. Levin Stanford University Department of Economics 579 Serra Mall Stanford, CA 94305-6072 Tel: 650/723-5962 E-Mail: jdlevin@stanford.edu Neel Sundaresan eBay Research Labs 2065 Hamilton Avenue San Jose, CA 95125 E-Mail: nsundaresan@ebay.com AB - The internet has dramatically reduced the cost of varying prices, displays and information provided to consumers, facilitating both active and passive experimentation. We document the prevalence of targeted pricing and auction design variation on eBay, and identify hundreds of thousands of experiments conducted by sellers across a wide array of retail products. We show how this type of data can be used to address questions about consumer behavior and market outcomes, and provide illustrative results on price dispersion, the frequency of over-bidding, the choice of reserve prices, "buy now" options and other auction design parameters, and on consumer sensitivity to shipping fees. We argue that leveraging the experiments of market participants takes advantage of the scale and heterogeneity of online markets and can be a powerful approach for testing and measurement. ER -