NATIONAL BUREAU OF ECONOMIC RESEARCH
NATIONAL BUREAU OF ECONOMIC RESEARCH

Persuasion and empathy in salesperson-customer interactions

Julio J. Rotemberg

NBER Working Paper No. 15975
Issued in May 2010

---- Acknowledgements -----

I wish to thank seminar participants at Boston University for helpful comments. The views expressed herein are those of the author and do not necessarily reflect the views of the National Bureau of Economic Research.

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