TY - JOUR AU - Javitt,Jonathan C. AU - Rebitzer,James B. AU - Reisman,Lonny TI - Information Technology and Medical Missteps: Evidence from a Randomized Trial JF - National Bureau of Economic Research Working Paper Series VL - No. 13493 PY - 2007 Y2 - October 2007 UR - http://www.nber.org/papers/w13493 L1 - http://www.nber.org/papers/w13493.pdf N1 - Author contact info: Jonathan Javitt Chairman and CEO, Health Directions 1700 Pennsylvania Ave. Washington D.C. E-Mail: jjavitt@healthdirections.net James B. Rebitzer Professor of Management, Economics, Public Policy Markets, Public Policy and Law Department Boston University School of Management 595 Commonwealth Ave. Boston, MA 02215 Tel: 617-383-7356 Fax: NA E-Mail: rebitzer@bu.edu Lonny Reisman Chief Executive Officer Active Health Management, Inc. New York, NY E-Mail: lreisman@activehealth.net AB - We analyze the effect of a decision support tool designed to help physicians detect and correct medical "missteps". The data comes from a randomized trial of the technology on a population of commercial HMO patients. The key findings are that the new information technology lowers average charges by 6% relative to the control group. This reduction in resource utilization was the result of reduced in-patient charges (and associated professional charges) for the most costly patients. The rate at which identified issues were resolved was generally higher in the study group than in the control group, suggesting the possibility of improvements in care quality along measured dimensions and enhanced diffusion of new protocols based on new clinical evidence. ER -