TY - JOUR AU - Sapienza,Paola AU - Toldra,Anna AU - Zingales,Luigi TI - Understanding Trust JF - National Bureau of Economic Research Working Paper Series VL - No. 13387 PY - 2007 Y2 - September 2007 UR - http://www.nber.org/papers/w13387 L1 - http://www.nber.org/papers/w13387.pdf N1 - Author contact info: Paola Sapienza Kellogg School of Management Northwestern University 2001 Sheridan Road, Evanston, IL 60208 Tel: 847/491-7436 Fax: 847/491-5719 E-Mail: paola-sapienza@northwestern.edu Anna Toldra Northwestern University 2001 Sheridan Road Evanston, IL 60208 E-Mail: a-ToldraSimats@northwestern.edu Luigi Zingales Booth School of Business The University of Chicago 5807 S. Woodlawn Avenue Chicago, IL 60637 Tel: 773/702-3196 Fax: 773/834-2081 E-Mail: luigi.zingales@ChicagoBooth.edu AB - Several papers study the effect of trust by using the answer to the World Values Survey (WVS) question "Generally speaking, would you say that most people can be trusted or that you can't be too careful in dealing with people?" to measure the level of trust. Glaeser et al. (2000) question the validity of this measure by showing that it is not correlated with senders' behavior in the standard trust game, but only with his trustworthiness. By using a large sample of German households, Fehr et al. (2003) find the opposite result: WVS-like measures of trust are correlated with the sender's behavior, but not with its trustworthiness. In this paper we resolve this puzzle by recognizing that trust has two components: a belief-based one and a preference based one. While the sender's behavior reflects both, we show that WVS-like measures capture mostly the belief-based component, while questions on past trusting behavior are better at capturing the preference component of trust. ER -