Rotman School of Management,
University of Toronto
Information about this author at RePEc
NBER Working Papers and Publications
|November 2013||Testing the Theory of Multitasking: Evidence from a Natural Field Experiment in Chinese Factories|
with Fuhai Hong, John A. List, Migiwa Tanaka: w19660
A well-recognized problem in the multitasking literature is that workers might substantially reduce their effort on tasks that produce unobservable outputs as they seek the salient rewards to observable outputs. Since the theory related to multitasking is decades ahead of the empirical evidence, the economic costs of standard incentive schemes under multitasking contexts remain largely unknown. This study provides empirical insights quantifying such effects using a field experiment in Chinese factories. Using more than 2200 data points across 126 workers, we find sharp evidence that workers do trade off the incented output (quantity) at the expense of the non-incented one (quality) as a result of a piece rate bonus scheme. Consistent with our theoretical model, treatment effects are muc...
Published: Journal of Economic Behavior & Organization Volume 118, October 2015, Pages 372–382 Economic Experiments in Developing Countries Cover image Framing manipulations in contests: A natural field experiment Fuhai Honga, Tanjim Hossainb, , , John A. Listc
|December 2009||The Behavioralist Visits the Factory: Increasing Productivity Using Simple Framing Manipulations|
with John A. List: w15623
Recent discoveries in behavioral economics have led to important new insights concerning what can happen in markets. Such gains in knowledge have come primarily via laboratory experiments--a missing piece of the puzzle in many cases is parallel evidence drawn from naturally-occurring field counterparts. We provide a small movement in this direction by taking advantage of a unique opportunity to work with a Chinese high-tech manufacturing facility. Our study revolves around using insights gained from one of the most influential lines of behavioral research--framing manipulations--in an attempt to increase worker productivity in the facility. Using a natural field experiment, we report several insights. For example, conditional incentives framed as both "losses" and "gains" increase pro...
Published: Tanjim Hossain & John A. List, 2012. "The Behavioralist Visits the Factory: Increasing Productivity Using Simple Framing Manipulations," Management Science, INFORMS, vol. 58(12), pages 2151-2167, December. citation courtesy of