M. Keith Chen
110 Westwood Plaza
Cornell Hall, Suite D515
Los Angeles, CA 90095
NBER Working Papers and Publications
|March 2017||The Value of Flexible Work: Evidence from Uber Drivers|
with Judith A. Chevalier, Peter E. Rossi, Emily Oehlsen: w23296
Participation in non-traditional work arrangements has increased dramatically over the last decade, including in settings where new technologies lower the transaction costs of providing labor flexibly. One prominent example of flexible work is the ride-sharing company Uber, which allows drivers to provide (or not provide) rides anytime they are willing to accept prevailing wages for providing this service. An Uber-style arrangement offers workers flexibility in both setting a customized work schedule and also adjusting the schedule from week to week, day to day, and hour to hour. Using data on hourly earnings for Uber drivers, we document the ways in which drivers utilize this real-time flexibility and we estimate the driver surplus generated by this flexibility. We estimate how drivers’ r...