NATIONAL BUREAU OF ECONOMIC RESEARCH
NATIONAL BUREAU OF ECONOMIC RESEARCH

NBER Publications by Michael C. Christensen

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May 2007Information and Communications Technology in Chronic Disease Care: Why is Adoption So Slow and Is Slower Better?
with Dahlia Remler: w13078
Unlike the widespread adoption of information and communications technology (ICT) in much of the economy, adoption of ICT in clinical care is limited. We examine how a number of not previously emphasized features of the health care and ICT markets interact and exacerbate each other to create barriers for adoption. We also examine how standards can address these barriers and the key issues to consider before investing in ICT. We conclude that the ICT market exhibits a number of unique features that may delay or completely prevent adoption, including low product differentiation, high switching costs, and lack of technical compatibility. These barriers are compounded by the many interlinked markets in health care, which substantially blunt the use of market forces to influence adoption. Patie...

Published: doi: 10.1215/03616878-2009-034 Journal of Health Politics, Policy and Law 2009 Volume 34, Number 6: 1011-1034

Contact and additional information for this authorAll NBER papers and publicationsNBER Working Papers only

 
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