HCAHPS Question
lained about medicines before giving it to them. Staf
ent of patients who reported that they were not given information about what to do during their recovery at home. No,
ents at each hospital who reported that YES, they were given information about what to do during their recovery at home.Yes,
ent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). Pati
ent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). Pati
ents who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). Pati
Percent of patients who reported NO, they would not recommend the hospital.
Patients who reported YES, they would definitely recommend the hospital.
Percent of patients who reported YES, they would probably recommend the hospital.

HCAHPS Answer Description
es sometimes or never communicated well 1@H
ors sometimes or never communicated well .@H
ents always received help as soon as they wanted "@H
ents sometimes or never received help as soon as they wanted 8@H
was sometimes or never well controlled 6@H
staff did not give patients this information U@H
staff did give patients this information @H
ents who gave a rating of 6 or lower (low) 6@H
ents who gave a rating of 9 or 10 (high) N@H
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)
YES, patients would definitely recommend the hospital
YES, patients would probably recommend the hospital