HCAHPS Question
lained about medicines before giving it to them. H_CO
ent of patients who reported that they were not given information about what to do during their recovery at home. H_CO
ents at each hospital who reported that YES, they were given information about what to do during their recovery at home.H_CO
ent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). H_HS
ent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). H_HS
ents who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). H_HS
Percent of patients who reported NO, they would not recommend the hospital.
Patients who reported YES, they would definitely recommend the hospital.
Percent of patients who reported YES, they would probably recommend the hospital.
explained about medicines before giving it to them.
Percent of patients who reported that they were not given information about what to do during their recovery at home.
Patients at each hospital who reported that YES, they were given information about what to do during their recovery at home.
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).

HCAHPS Answer Description
es sometimes or never communicated well 4
ors sometimes or never communicated well 4
ents always received help as soon as they wanted 68
ents sometimes or never received help as soon as they wanted 8
ents usually received help as soon as they wanted 24
was sometimes or never well controlled 6
staff did not give patients this information 14
staff did give patients this information 86
ents who gave a rating of 6 or lower (low) 8
ents who gave a rating of 7 or 8 (medium) 25
ents who gave a rating of 9 or 10 (high) 67
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)
YES, patients would definitely recommend the hospital
YES, patients would probably recommend the hospital
Nurses sometimes or never communicated well
Doctors sometimes or never communicated well
Patients always received help as soon as they wanted
Patients sometimes or never received help as soon as they wanted
Patients usually received help as soon as they wanted
Pain was sometimes or never well controlled
No, staff did not give patients this information
Yes, staff did give patients this information
Patients who gave a rating of 6 or lower (low)
Patients who gave a rating of 7 or 8 (medium)
Patients who gave a rating of 9 or 10 (high)