Nurses sometimes or never communicated well
Doctors sometimes or never communicated well
Patients always received help as soon as they wanted
Patients sometimes or never received help as soon as they wanted
Patients usually received help as soon as they wanted
Pain was sometimes or never well controlled
explained about medicines before giving it to them.
Percent of patients who reported that they were not given information about what to do during their recovery at home.
No, staff did not give patients this information
Patients at each hospital who reported that YES, they were given information about what to do during their recovery at home.
Yes, staff did give patients this information
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).
Patients who gave a rating of 6 or lower (low)
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).
Patients who gave a rating of7 or 8 (medium)
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).
Patients who gave a rating of 9 or 10 (high)
Percent of patients who reported NO, they would not recommend the hospital.
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)
Patients who reported YES, they would definitely recommend the hospital.
YES, patients would definitely recommend the hospital
Percent of patients who reported YES, they would probably recommend the hospital.
YES, patients would probably recommend the hospital