How often were the patients rooms and bathrooms kept clean?
How often did nurses communicate well with patients?
Nurses sometimes or never communicated well
How often did doctors communicate well with patients?
Doctors sometimes or never communicated well
How often did patients receive help quickly from hospital staff?
Patients always received help as soon as they wanted
Patients sometimes or never received help as soon as they wanted
Patients usually received help as soon as they wanted
How often was patients pain well controlled?
Pain was sometimes or never well controlled
How often did staff explain about medicines before giving them to patients?
Were patients given information about what to do during their recovery at home?
No, staff did not give patients this information
Yes, staff did give patients this information
How do patients rate the hospital overall?
Patients who gave a rating of 6 or lower (low)
Patients who gave a rating of7 or 8 (medium)
Patients who gave a rating of 9 or 10 (high)
How often was the area around patients rooms kept quiet at night?
Would patients recommend the hospital to friends and family?
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)
YES, patients would definitely recommend the hospital
YES, patients would probably recommend the hospital