National Bureau of Economic Research
NBER: Last Call for Pin Factory Visit

Subject: Last Call for Pin Factory Visit
From: Autumn Bennett (abennett@nber.org)
Date: Mon Mar 27 2000 - 14:21:21 EST


***LAST CALL FOR STATE STREET PIN FACTORY VISIT APRIL 14TH***

If you are planning on participating in this site visit, but have not yet
responded, now is the time! Please let Autumn Bennett know by Friday March
31st at the latest.

Regards, Iain Cockburn

As part of the Sloan "Pin Factory" program of site visits, we are planning
a visit to State Street Corporation's operations center in Quincy, MA on
the afternoon of Friday April 14th.
State Street provides transaction processing, asset management, trust,
securities processing, cash management, securities lending and a variety
of other "back office" services for institutional investors and mutual
funds. They have over $6 trillion of assets in custody, and $700m of
assets under management, which have grown approximately five times over
the past decade while their work force has shrunk slightly.
The visit should give us an interesting look at the operation of a highly
automated, information-intensive business process, and a chance to
interact with senior officers of the corporation.
The provisional schedule for the visit is as follows:
Friday, April 14th
11:45 Depart NBER, Cambridge
12:30-1:30 Lunch at State Street, Quincy
1:30-4:00 Tour of operations center, and meeting with management
5:00 Return to Cambridge
If you are interested in participating, please mark the reply form below
and return to Autumn Bennett at NBER, BEFORE MARCH 31st, 2000.
A block of rooms has been reserved at the Royal Sonesta Hotel at 5 Cambridge
Street (617) 806-4200 should you need overnight accommodation.
Limited funds are available to cover travel expenses for out of town
participants. For further details please refer to the NBER travel
regulations at www.nber.org/~confer/links.html You should book your
travel though American Express Travel in Cambridge at 1-800-964-7409.
Expenses will be directly billed to the NBER. If you have any questions
please contact Autumn Bennett at abennett@nber.org or (617) 588-0339.
Thanks, Iain Cockburn

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REPLY FORM: PIN FACTORY VISIT TO STATE STREET CORPORATION
FRIDAY, APRIL 14TH, 2000

NAME: _________________________________
MAILING ADDRESS: _________________________________
_________________________________
_________________________________

PHONE: _________________________
PREFERRED EMAIL ADDRESS: _________________________

I _____ WILL _____ WILL NOT be coming on this visit.

I _____ WILL _____ WILL NOT need accommodation.
Special dietary needs: __________________